Frequently asked questions

Going Green Contractors provides mold remediation, water damage restoration, crawlspace encapsulation and moisture control, waterproofing and drainage, reconstruction and repairs, and indoor air quality and HVAC treatment. We can handle everything from identifying the problem to removing damaged materials, correcting moisture conditions, and rebuilding affected areas.

Yes. We inspect the property to identify visible damage, moisture conditions, possible mold growth, water intrusion, crawlspace concerns, HVAC-related issues, and other conditions that may require remediation or repair.

Yes. Customers can request an inspection directly through our website by selecting a preferred date and time and providing information about the issue.

Yes. We can evaluate and service both residential and commercial properties depending on the scope of work.

Going Green Contractors serves Raleigh and surrounding areas throughout North Carolina. Contact us to confirm service availability for your property.

Yes. We can perform the remediation, demolition, moisture correction, and reconstruction needed to restore the property.

Common signs include visible mold growth, musty odors, recurring moisture, condensation, water stains, discoloration, damp drywall, wet insulation, and mold around vents, crawlspaces, attics, bathrooms, or other high-moisture areas.

Mold typically develops when moisture is present. Common causes include plumbing leaks, roof leaks, flooding, high humidity, crawlspace moisture, condensation, poor ventilation, HVAC issues, and water intrusion.

Yes. Mold can develop behind drywall, insulation, cabinets, flooring, ceilings, and other concealed areas when moisture is present.

Our remediation process depends on the materials involved. Some surfaces can be professionally cleaned and treated, while heavily contaminated porous materials may need to be removed and replaced.

Yes. We can address mold in multiple areas of the property, including walls, ceilings, crawlspaces, attics, HVAC systems, bathrooms, kitchens, basements, and other affected areas.

Yes. Moisture, condensation, dust, and organic debris inside HVAC systems can contribute to mold growth. We can inspect and treat affected ductwork and surrounding HVAC components.

Mold can return if the moisture source is not corrected. That is why our process focuses on both remediation and moisture control.

Air scrubbers and HEPA filtration may be used when appropriate to help reduce airborne particles during remediation.

Testing may be recommended depending on the situation. Inspection findings help determine whether additional testing is appropriate.

Yes. We can replace drywall, insulation, flooring, trim, framing, paint, and other materials removed during remediation.

If it is safe to do so, stop the water source and contact a restoration professional as soon as possible. The longer materials remain wet, the greater the chance of additional damage and mold growth.

We handle damage from plumbing leaks, appliance failures, roof leaks, overflowing fixtures, crawlspace water, basement water, storm intrusion, and other sources.

Yes. Water extraction can be performed when necessary before structural drying begins.

Moisture meters and other inspection tools are used to monitor materials and determine when appropriate drying levels have been reached.

Whenever materials can be safely salvaged, structural drying equipment may be used. Severely damaged or contaminated materials may require removal.

Yes. Mold growth can occur when wet materials remain damp for an extended period, especially in warm or humid conditions.

Yes. Commercial dehumidification may be used to remove excess moisture from the air and building materials.

Yes. Once the property is dry and ready for reconstruction, we can repair drywall, flooring, insulation, trim, framing, ceilings, and other affected areas.

Encapsulation involves sealing the crawlspace from ground and outside moisture using a durable vapor barrier and other moisture-control measures.

Common causes include exposed soil, groundwater, poor drainage, open vents, plumbing leaks, condensation, and outside humidity entering the crawlspace.

Signs may include mold, musty odors, wet insulation, condensation, standing water, wood discoloration, sagging insulation, high humidity, and moisture on ductwork.

A basic vapor barrier primarily covers the soil. Full encapsulation typically seals the floor, foundation walls, piers, vents, and penetrations to create a more controlled crawlspace environment.

Many crawlspaces benefit from dehumidification, but the correct solution depends on humidity levels, drainage, ventilation, and the specific property.

Yes. Damaged, wet, mold-affected, or deteriorated insulation can be removed and replaced when necessary.

If mold is present, remediation should typically be addressed before or as part of the encapsulation project.

Yes. Drainage problems should be evaluated and corrected so water is not trapped beneath a new encapsulation system.

Yes. We can perform certain crawlspace structural repairs, including joist sistering, wood replacement, and subfloor repairs when required.

Possible causes include poor grading, groundwater, foundation cracks, hydrostatic pressure, clogged or inadequate drainage, downspout discharge, or foundation seepage.

A French drain is a drainage system designed to collect groundwater and redirect it away from problem areas.

Sump pump systems may be installed where appropriate to remove collected groundwater and help keep below-grade areas dry.

Yes. Depending on the property, waterproofing may include foundation sealing, drainage systems, waterproof coatings, moisture barriers, or exterior waterproofing solutions.

Yes. Reducing recurring moisture and water intrusion can significantly reduce the conditions that allow mold to grow.

Yes. We can evaluate drainage conditions and recommend solutions such as grading adjustments, French drains, drainage channels, downspout extensions, and other water-management methods.

Hydrostatic pressure occurs when groundwater builds up against foundation walls or beneath slabs, potentially forcing moisture through cracks, joints, or porous masonry.

Once remediation or drying is complete, reconstruction can begin. We can replace affected building materials and restore the area.

Our repairs may include drywall, insulation, flooring, framing, subflooring, joists, ceilings, trim, baseboards, paint, cabinets, siding, and other restoration work.

Yes. We can perform controlled demolition of damaged materials and then rebuild the affected area.

Not necessarily. Going Green Contractors can often handle the project from remediation and demolition through reconstruction.

Depending on the extent of the damage, we can perform wood replacement, joist repairs, sistering, framing repairs, and related reconstruction.

An HVAC system can distribute airborne particles throughout a property when contamination or moisture problems are present within the system or surrounding areas.

Possible causes include condensation, high humidity, air leaks, wet insulation, dirty ductwork, or moisture inside the HVAC system.

Yes. Depending on the condition of the system, we provide duct sanitation and HVAC treatment services.

HVAC fogging involves applying an appropriate treatment through the duct system as part of a broader cleaning or remediation process when conditions warrant it.

An air scrubber uses filtration, typically HEPA filtration, to capture airborne particles during remediation and restoration work.

Yes. Excess humidity can contribute to mold growth, condensation, odors, dust mites, and other indoor environmental problems.

Yes. Dehumidification can be used in crawlspaces and other areas where controlling humidity is necessary.

Yes. Poor bathroom ventilation can contribute to condensation and mold. Exhaust fan installation or ventilation improvements may be recommended.

Cost depends on the size of the affected area, materials involved, accessibility, containment requirements, moisture source, demolition, and whether reconstruction is needed. An inspection is the best way to determine an accurate scope.

Pricing depends on crawlspace size, existing conditions, mold, insulation, drainage needs, dehumidification, and the encapsulation system required.

Project length depends on the type and extent of damage. Smaller jobs may take days, while larger remediation, drying, waterproofing, or reconstruction projects can take longer.

Yes. After evaluating the property, we can develop a recommended scope of work and pricing based on the conditions found.

Click Book an Inspection on our website or call Going Green Contractors directly to request an appointment.